Welcome to a brief overview of the HR system utilized by Marriott International. As a global leader in the hospitality industry, Marriott relies on an efficient and effective HR system to manage its diverse workforce spread across different countries and cultures. By implementing a robust HR system, Marriott is able to streamline its human resources processes, enhance employee engagement, and ultimately deliver exceptional guest experiences. Let’s take a closer look at the specific HR system that Marriott uses to achieve these goals.

What HR System Does Marriott Use?

Have you ever wondered what kind of HR system a large and well-known company like Marriott International uses to manage its human resources? In this article, we will explore the HR system that Marriott uses to streamline its HR processes and operations. Let’s dive in and learn more about how Marriott manages its workforce efficiently and effectively.

HR System Overview

Marriott International, a global leader in the hospitality industry, uses a comprehensive HR system called Workday to manage its workforce. Workday is a cloud-based human capital management software that offers a range of features and functionalities to streamline HR processes, including recruitment, onboarding, performance management, payroll, and more.

If you’re curious about how Marriott efficiently manages its vast workforce, Workday is the answer. This modern HR system helps Marriott streamline its HR operations, improve employee engagement, and make data-driven decisions to support the company’s overall business goals.

Benefits of Using Workday for HR Management

Using Workday as its primary HR system offers Marriott a range of benefits that help the company effectively manage its workforce. Some of the key benefits of using Workday for HR management include:

  • Streamlined Processes: Workday automates various HR processes, such as employee onboarding, performance reviews, and payroll, making it easier for Marriott to manage its workforce efficiently.
  • Data-Driven Insights: Workday provides detailed analytics and reporting capabilities that allow Marriott to make data-driven decisions to optimize its HR strategies and policies.
  • Improved Employee Experience: With features like self-service portals and mobile access, Workday enhances the employee experience by enabling employees to access HR information and resources conveniently.
  • Scalability: Workday is a scalable solution that can accommodate Marriott’s evolving workforce needs, supporting the company’s growth and expansion plans.

By leveraging the capabilities of Workday, Marriott can effectively manage its workforce, drive productivity, and enhance employee engagement across its global operations.

Key Features of Workday HR System

Let’s take a closer look at some of the key features of the Workday HR system that Marriott uses to manage its human resources effectively:

  • Recruitment and Onboarding: Workday streamlines the recruitment process by enabling recruiters to post job openings, track applications, and manage candidate profiles efficiently. The system also facilitates seamless onboarding for new hires, ensuring a smooth transition into the organization.
  • Performance Management: Workday offers tools for setting goals, conducting performance evaluations, and providing feedback to employees. This feature helps Marriott align individual goals with organizational objectives and drive employee performance.
  • Benefits Administration: Workday simplifies benefits administration by allowing employees to enroll in benefits, view plan information, and manage their benefits elections through self-service features. This streamlines the benefits process and improves employee satisfaction.
  • Payroll Processing: Workday automates payroll processing, making it easier for Marriott to calculate salaries, process payroll taxes, and generate pay stubs accurately and efficiently. This feature minimizes payroll errors and ensures timely payments to employees.
  • Training and Development: Workday provides tools for managing employee training and development programs, including course registration, tracking training progress, and assessing learning outcomes. This helps Marriott invest in employee development and skill enhancement.
  • Analytics and Reporting: Workday offers robust analytics and reporting capabilities that enable Marriott to track HR metrics, analyze workforce data, and generate customized reports for informed decision-making. This feature helps Marriott optimize its HR strategies and drive business outcomes.

Comparison with Other HR Systems

While Workday is the primary HR system used by Marriott International, there are other popular HR systems available in the market that companies can consider for their HR management needs. Let’s compare Workday with other leading HR systems to understand how they stack up against each other:

HR System Key Features Benefits
Workday – Recruitment and onboarding – Performance management – Benefits administration – Payroll processing – Training and development – Analytics and reporting – Streamlined processes – Data-driven insights – Improved employee experience – Scalability
Oracle HCM Cloud – Core HR – Talent management – Workforce management – Recruiting – Learning – Analytics – Comprehensive HR suite – Integrated modules – Scalable platform – Global capabilities
SAP SuccessFactors – Employee central – Performance and goals – Compensation – Recruiting – Learning – Workforce planning and analytics – Cloud-based solution – Integrated modules – Focus on talent management – Global HR capabilities

While Workday offers a comprehensive set of features and benefits tailored to Marriott’s HR needs, companies may choose other HR systems based on their specific requirements, industry focus, and budget considerations.

Implementing Workday at Marriott

Implementing Workday as the primary HR system at Marriott International required careful planning, collaboration, and training to ensure a successful rollout and adoption by employees. Here are some key steps in the implementation process:

  1. Assessment and Planning: Before implementing Workday, Marriott conducted a thorough assessment of its existing HR systems, processes, and requirements to identify areas for improvement and customization.

  2. Configuration and Customization: Marriott worked closely with Workday consultants and technical experts to configure the system according to its specific HR policies, workflows, and reporting needs. Customizations were made to align Workday with Marriott’s unique requirements and processes.

  3. Training and Change Management: Marriott provided comprehensive training to HR staff, managers, and employees to familiarize them with Workday’s features, functionalities, and interface. Change management strategies were employed to ensure a smooth transition to the new system.

  4. Testing and Integration: Marriott conducted extensive testing of Workday to validate data accuracy, system functionality, and user experience. The system was integrated with existing HR tools, databases, and applications to ensure seamless data flow and connectivity.

  5. Go-Live and Support: After thorough preparation, Marriott launched Workday across its organization, providing round-the-clock support, troubleshooting, and assistance to users. Feedback mechanisms were put in place to gather user input and address any issues promptly.

By following these steps and best practices, Marriott successfully implemented Workday as its primary HR system, enhancing its HR capabilities, and improving overall operational efficiency.


In conclusion, Marriott International uses the Workday HR system to manage its human resources effectively, drive productivity, and enhance employee engagement across its global operations. By leveraging the comprehensive features and capabilities of Workday, Marriott can streamline HR processes, make data-driven decisions, and support its workforce needs efficiently.

If you’re interested in learning more about HR systems and their impact on organizational performance, continue exploring our informative articles and resources. Stay connected for more insights and updates on HR management practices and technologies. Thank you for reading!